Privacy Policy
Last updated: August 2025
At The Swan Youth Project, we are committed to protecting the privacy of our visitors, supporters, and young people who engage with our services. This Privacy Policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
We may collect personal information that you provide directly to us, such as:
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Your name, email address, or phone number when you contact us
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Information you submit through forms on our website
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Messages and enquiries you send to us
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Basic usage data collected through cookies or analytics (e.g. pages visited, time spent on site)
2. How We Use Your Information
We use your information to:
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Respond to your enquiries and messages
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Provide updates about our projects, events, and opportunities
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Improve our website and communication
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Comply with safeguarding or legal obligations
3. How We Protect Your Information
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We store your data securely and limit access to authorised staff and volunteers only.
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We do not sell, rent, or trade your data to third parties.
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Our website is hosted on Wix, which provides secure systems and encrypted connections.
4. Cookies
Our website may use cookies to improve your browsing experience and to help us understand how visitors use our site. You can disable cookies in your browser if you prefer.
5. Your Rights
Under UK GDPR you have the right to:
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Request a copy of the data we hold about you
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Ask us to update or delete your information
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Withdraw consent for us to contact you
To exercise these rights, contact us at:
📧 manager@swanyouthproject.co.uk
📞 01442 384349
6. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
The Swan Youth Project
Registered Charity No: 1039966
Berkhamsted, Hertfordshire, UK